Service
Level Agreement(SLA) Management
This page contains references pertaining to the SLA
management
of networks, systems and applications.
1. Potal Site
2. Service Level Agreement (SLA) overview
3. Service Level Management (SLM) overview
4. Service Level management
Solutions (SLS)
5. Network mesurement infrastructure projects
and working group
6. Network Traffic Monitoring Tools
7. Miscellaneous
8. Article
9. Papers
-
001 De Turck,
F.; Vanhastel, S.; Backx, P.; Duyburgh, B.; Demeester,
P.,
"Design
of a generic architecture for service management and monitoring
of service level agreements through distributed intelligent
agents",
Intelligent Network Workshop, 2001 IEEE
, 2001, Page(s): 50 -57
- 002 De
Turck, F.; Vanhastel, S.; Vandermeulen, F.; Demeester,
P.,
"Design and implementation of a generic connection
management and service level agreement monitoring platform
supporting the virtual private network service",
Integrated Network Management Proceedings, 2001 IEEE/IFIP
International Symposium on , 2001,Page(s): 153 -166
- 003 Mun
Choon Chan; Yow-Jian Lin; Xin Wang,
"A scalable monitoring
approach for service level agreements validation"
Network
Protocols, 2000. Proceedings. 2000 International Conference
on , 2000, Page(s): 37 -48
- 004 Kim,
E.C.; Song, J.G.; Hong, C.S.,
"An integrated CNM
architecture for multi-layer networks with simple SLA
monitoring and reporting mechanism",
Network Operations
and Management Symposium, 2000. NOMS 2000. 2000 IEEE/IFIP
, 2000,Page(s): 993 -994
- 005 Langer,
M.; Loidl, S.; Nerb, M.,
"Customer service management:
towards a management information base for an IP connectivity
service",
Computers and Communications, 1999. Proceedings.
IEEE International Symposium on , 1999, Page(s): 149 -155
- 006 Bhoj,
P.; Singhal, S.; Chutani, S.,
"SLA management in federated
environments",
Integrated Network Management, 1999.
Distributed Management for the Networked Millennium. Proceedings
of the Sixth IFIP/IEEE International Symposium on , 1999,
Page(s): 293 -308
- 007 Ogura,
T.; Fukuda, K.; Iseda, K.; Okuda, M.,
"A policy server
for an access network (PSAN)",
Communications, 2001.
ICC 2001. IEEE International Conference on , Volume: 8
, 2001, Page(s): 2404 -2409 vol.8
- 008 Bhushan,
B.; Tschichholz, M.; Leray, E.; Donnelly, W.,
"Federated
accounting: service charging and billing in a business-to-business
environment",
Integrated Network Management Proceedings,
2001 IEEE/IFIP International Symposium on , 2001, Page(s):
107 -121
- 009 Appleby,
K.; Fakhouri, S.; Fong, L.; Goldszmidt, G.; Kalantar,
M.; Krishnakumar, S.; Pazel, D.P.; Pershing, J.; Rochwerger,
B.
"Oceano-SLA based management of a computing utility",
Integrated
Network Management Proceedings, 2001 IEEE/IFIP International
Symposium on , 2001, Page(s): 855 -868
- 011 Goderis,
D.,
"Internet design for SLA delivery from service level
agreement to per-hop behavior: a report on the 1st TEQUILA
workshop",
IEEE Communications Magazine , Volume:
39 Issue: 6 , June 2001, Page(s): 70 -72
- 012 Mun
Choon Chan; Yow-Jian Lin; Xin Wang,
"A scalable monitoring
approach for service level agreements validation",
Network
Protocols, 2000. Proceedings. 2000 International Conference
on , 2000, Page(s): 37 -48
- 013 Jong-Wook
Baek; Jong-Tae Park; Dong-il Seo
"End-to-end Internet/intranet
service management in multi-domain environment using SLA
concept",
Network Operations and Management Symposium, 2000.
NOMS 2000. 2000 IEEE/IFIP , 2000, Page(s): 989 -990
- 014 Bouman,
J.; Trienekens, J.; van der Zwan, M.,
"Specification
of service level agreements, clarifying concepts on the
basis of practical research",
Software Technology and
Engineering Practice, 1999. STEP '99. Proceedings , 1999,
Page(s): 169 -178
- 015 Lewis,
L.; Ray, P.,
"Service level management definition,
architecture, and research challenges",
Global Telecommunications
Conference, 1999. GLOBECOM '99 , Volume: 3 , 1999, Page(s):
1974 -1978 vol.3
- 016 Dinesh
Verma, Vert Wijnen
"SLAs and Policies",
IBM
T J Watson Research Center PO Box 704 Yorktown Heights,
NY 10598
- 017 Steve
Waldbusser & Jeff Kaplan.
"Next Generation SLA Management
Tools and Techniques: Getting the most from your service level
agreements",
Lucent Netcare Knowledge Seminars, 1999.
November 17.
- 018 Sean
MacGuire & Robert-Andre Croteau.
"Adventures in
Monitoring or about Big Brother",
BB4 Technologies Inc,
1999. November 17.
- 019 Eric
Rosser,
"Virtual Bandwidth Management",
Allot
Communications, Policy-Based IP QoS&SLA Enforcement and
Management. Networld Interop 2001.
- 020 Christopher
McConnell
"Cisco and Response Networks Partner for SLA
Management",
Wednesday, June 28, 2000.
- 021 Eric
Bouillet, Debasis Mitra, K. G. Ramakrishnan
"Design
Assisted, Real Time, Measurement-Based Network Controls for
Management of Service Level Agreements",
Bell Lab, Lucent
Tech
- 022 박상근,
최덕재
"인터넷 응용 서비스를 위한 SLA Management Architecture"
,
전남대학교 전산학과
- 025 Preeti
Bhoj, Sharad Singhal, Sailesh Chutan Internet Systems and Applications
Laboratory,
"SLA Management in Federated Environments",
HPL-98-203,
December, 1998.
- 026 Intellegent
Communication Software,
"CONTINUITY, Service Level Agreement
/ case study",
May 2000.
- 027 Dinesh
Verma, Mandis Beigi and Raymond Jennings,
"Policy based
SLA Management in Enterprise Networks",
IBM Thomas J
Watson Research Center, PO Box 704,Yorktown Heights, NY 10598,
USA
- 028 Paulo
Rogério Pereira1, Djamel F. H. Sadok2, Paulo Pinto,
"Service
Level Management of Differentiated Services Networks with Active
Policies",
Instituto Superior Técnico, Universidade
Técnica de Lisboa. INESC ID, Rua Alves Redol, 9. 1000-029
Lisboa, Portugal. Universidade Federal de Pernambuco. Centro
de Informática. Caixa Postal 7851. CEP 50732?970. Recife,
PE, Brazil. 3Faculdade de Ciências e Tecnologia, Universidade
Nova de Lisboa. UNINOVA, Quinta da Torre.
- 029 George
Khater, Director, Strategic Projects NaviSite Product Managemen,
"SLA
Management",
Networld Interop 2001May 7, 2001
- 031 CISCO
White Paper
"Successful
Implementation Strategies for Service-Level Management",
Executive Summary, white paper.
- 032 Xileng
Xiao and Lionel M. Ni, Michigan State University Abstract
"Internet
QoS : A Big Picture",
IEEE Network . March/April 1999
|